--- title: Data Feed Request Submission description: A step-by-step guide to submitting Data Feed New Build and Change Request tickets through the Feed & Web Integration Requests pipeline. --- [Skip to content](https://hubspot.logicalposition.com/migration/knowledge/data-feed-request-submission#main-content) English Show submenu for translations ![LPLogo\_White\_Horizontal.png\]](https://hubspot.logicalposition.com/hs-fs/hubfs/LPLogo_White_Horizontal.png?height=40&name=LPLogo_White_Horizontal.png) - [Default HubSpot Blog](http://blog.logicalposition.com/) Open main navigation Close main navigation - [Default HubSpot Blog](http://blog.logicalposition.com/) - English Show submenu for translations - Go to logicalposition.com Go to logicalposition.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://hubspot.logicalposition.com/migration/knowledge?hsLang=en) 2. [Support Teams](https://hubspot.logicalposition.com/migration/knowledge/support-teams?hsLang=en) 3. [Data Feed](https://hubspot.logicalposition.com/migration/knowledge/support-teams?hsLang=en#data-feed) # Data Feed Request Submission ## A step-by-step guide to submitting Data Feed New Build and Change Request tickets through the Feed & Web Integration Requests pipeline. ### Overview All Integration Requests (Data Feed New Builds, Data Feed Change Requests, SEM Tracking Code Installs, and SEM Tracking Troubleshooting)are submitted through the **Feed & Web Integration Requests** pipeline. This replaces the previous Quickbase process. One key change from Quickbase: Integration requests are now submitted at the **Company level**, not the Service level. This change enables users to submit one request for multiple Services, rather than submitting multiple requests. You can tag multiple services on a single request during the request creation process. --- ### **Always submit from the Company record.** Submitting from the Tickets index or a Service record will prevent the assignee from auto-populating. --- ### How to Submit a Request 1. **Open the Company record** for the client. 2. In the right-hand **Tickets card**, click **+Add** to open the Create Ticket form. 3. **Enter a Ticket Name.** This is just a placeholder. HubSpot will rename it automatically after creation. 4. Under **Pipeline**, select **Feed & Web Integration Requests**. 5. Under **Integrations Request Type**, select one of: - Data Feed – New Build - Data Feed – Change Request 6. **Fill out the Dependent Properties** that appear. Fields marked with an asterisk (\*) are required. You can attach files (PDFs, screenshots, etc.) via the **Back Office Ticket Attachments** field. 7. Scroll to the **Services association section** at the bottom and **tag every Service this request applies to** (e.g., both PPC and Paid Social if relevant). 8. Click **Create**. --- ### What Happens After You Submit | Automation | What It Does | | --- | --- | | Ticket title standardized | Renamed to `[Ticket Name] - [Request Type] – [Company Name]` | | Status set | Defaults to **New Request** | | Assignee auto-populated | Pulled from the Company's **Data Feed Specialist** or **SEM Tracking Specialist** field (will not happen if Ticket has no associated Company) | | Ticket Owner set | Defaults to you (the submitter) | | Completion date set | Based on Priority (see below) | | Follow-up date set | 2 days out (Low/Medium) or 1 day out (High/Urgent) | | Note generated | Summary of key ticket details | | Confirmation email sent | To you, with assignee and estimated completion date | | Audit/credentials task created | For the assignee to complete first | #### Turnaround Times by Priority | Priority | Turnaround | | --- | --- | | Low | 7 business days | | Medium | 5 business days | | High | 2 business days | | Urgent | 24 business hours | --- ### After Submission — Your Next Step Submission is done. The request moves to the Data Feed Specialist or SEM Tracking Specialist to manage. **One thing to check:** if you submitted the ticket on someone else's behalf, update the **Ticket Owner** field so the right person stays informed on progress. --- ### Questions? Use the **Integration Request Bot in your HubSpot Assistant**. 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